Privacy policy.

What we collect

When you use the estimator

Our price estimator asks for:

• the address of the property to be cleaned (street, city and ZIP code);
• your answers about the job, such as the size of the space, the windows and how often you’d like them cleaned;
• your name and email address, and, if you choose to give them, your phone number, business name and any notes.

When you call, text or email us

We receive whatever you share with us, along with your phone number or email address.

When you visit the website

Like any website, our hosting provider receives standard technical information from your browser, such as your IP address, browser type and the pages you request. See “Services we use” below.

How the estimator handles your information

• Checking your address. To tell you whether you’re in our core or wider service area, the estimator sends your address to our website’s address check, which looks it up with the US Census Bureau’s public geocoding service. The result decides whether you see an instant estimate or a custom quote.
• Keeping your progress. Your address and answers are saved in your browser’s session storage for that tab, so a reload doesn’t lose your place. They are cleared when you close the tab. Your name, email, phone number, business name and notes are not saved this way.
• Sending your request. Your request is only sent when you choose to send it. It is delivered to us by email through our email delivery provider, Resend, and you receive a confirmation email at the address you give. If online sending isn’t available, the estimator instead opens a prewritten email in your own email app, addressed to squeakschicago@gmail.com; nothing is sent until you send that email.
• No payment. The estimator never asks for payment details.

How we use your information

• to reply to you and confirm your price, scope and schedule;
• to plan and carry out the cleaning you ask for;
• to keep the records we need to run the business;
• to keep the website working and secure.

We don’t sell your personal information, and we don’t share it with anyone for their own advertising.

Services we use

• Cloudflare hosts the website and runs the address check. Like most hosts, it processes server logs (such as IP addresses and request details) to deliver and protect the site.
• Adobe Fonts (Typekit) supplies the website’s typefaces. Your browser loads them from Adobe, which receives standard request information such as your IP address.
• US Census Bureau Geocoder looks up the address you enter in the estimator, as described above.
• Email. Requests and messages you send us arrive in our email inbox.

Links to Google (our reviews and rating) and other sites take you to services with their own privacy policies.

Our website doesn’t set its own cookies and doesn’t use advertising trackers.

How long we keep it

We keep requests and messages only as long as we need them to reply to you, provide our services and keep business records.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email squeakschicago@gmail.com and we’ll help. We may need to confirm it’s you before we act on a request.

You can also use the estimator without sending anything: it only reaches us when you send it.

Children

Our website is for adults arranging window cleaning. It isn’t directed at children, and we don’t knowingly collect information from children under 13. If you believe a child has sent us information, email us and we’ll delete it.

Changes to this policy

If we change how we handle information, we’ll update this page and the date at the top.